Time Entry Systems Training

 The following materials are representative of a systems-based training I designed and developed in an instructional design role. While details have been adopted for portfolio purposes, my instructional approach, structure, and supporting artifacts reflect a real-world training need.

Overview

Designed a blended learning solution to improve accuracy and consistency for employee time entry in a timekeeping software version update.

Business Problem

The timekeeping software has a new optimization that changes the time entry process and rules that can lead to:

  • Payroll errors and corrections.
  • Delayed paycheck approvals and processing.
  • Increased administrative workload for managers.

Audience

 Employees responsible for entering their time worked along with managers and HR payroll responsible for reviewing and approving submissions.

My Role

  • Partner with stakeholders and SMEs to identify key workflow breakdowns.
  • Analyze and incorporate SOP to support time entry need and adhere to business protocol.
  • Design and develop the learning solution.

Solution & Design Approach

Created a blended learning experience combining:

  • Scenario-based eLearning for real-world decision making.
  • System walkthroughs for procedural understanding.
  • Job aids for on the job support.

Key design choices:

  • Incorporated realistic scenarios to reflect common errors.
  • Simplified workflows into repeatable steps.
  • Reinforced learning through practice in the software.

Outcome

Improved consistency in time entry and increased employee confidence in completing accurate submissions, reducing reliance on manager and HR intervention.

Tools Used: Articulate Storyline 360, Canva, SnagIt, Copilot & ChatGPT

Artifacts 

This project includes the following artifacts that demonstrate my instructional design thinking and development execution.

Click the image to explore the project.

This reference tool  is designed to support on-the-job performance after learners complete the course. The job aid reinforces key steps and provides ongoing support for employees who need a quick guide or refresher. This deliverable demonstrates my ability to design tools that reduce errors and supports learners with key tasks for job accuracy.

This storyboard outlines the course flow, instructional decisions, on-screen text, images, audio narration, and interactions. This storyboard demonstrates how I strategically plan instructional content and collaborate with stakeholders prior to the development phase.